Clean Bathrooms

Today's post from Seth Godin is so simple and yet so true. Seth describes the cleanliness of the bathrooms at Disney World. The people at Disney know that by keeping the bathrooms cleanand making the surroundings a better place they inherently earn trust.

My favorite line in the post:

If you take a lot of time to ask, “how will this pay off,” you’re probably asking the wrong question.

Amen